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at a Cloud PBX or PABX system.
This solution allows you to have a virtual hosted switchboard that is fully customizable and scalable at minimal costs. MWCOM offers such a solution. Starting from R99pm, you get a business number with full switchboard capabilities, which also allows your business telephone line to go into night mode and take voicemails so that you never lose a lead.
You also get full analytical data on call times, duration etc. As your business grows you can scale it up to meet your needs and not break the bank. You can also take your switchboard with you by using a mobile app.
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Check out their solutions at http://www.mwcom.co.za/voice_services